neighborhood news

Dear neighbors,
It feels good to be connected again, doesn't it? Our Comcast services finally turned on yesterday (Thursday). Lamplighter Lane next to me regained its power then too...maybe that was related. Please read the note below from Graham who found there may be some compensation from Comcast for days lost. There are still people out of power all around town...and so many huge trees down! I had quite a few trick or treaters on Halloween...I'm glad we were able to make that happen.

Please also see the note below that a neighbor is offering free firewood from the trees in their yard if you would like some! Way to go!

Let me know if there is someway the neighborhood can help you...
Take care,

Carol Pfister
gwyneddknoll@gmail.com
215-661-8775

---------- Forwarded message ----------
From: Brazier, Graham <graham.brazier@bms.com>
Date: Fri, Nov 2, 2012 at 8:56 AM
Subject: RE: neighborhood news - Halloween parade
To: Carol Pfister <gwyneddknoll@gmail.com>

Hi Carol,

 

I was just checking to see if the lack of cable (TV/phone/Internet) is just in my home or if our whole neighborhood is out?  Seems odd that we lost power Monday night for 12 hours but are now without cable for going on 3 days.  I called Comcast yesterday and they could give no information (nature of problem, extent of problem, etc) other than cable is down and they are working on it and I was also shocked when I was told that I get no credit for the lost days because Sandy was a natural disaster.  I subsequently sent an email of complaint via Comcast.com and their response is below.  Turns out we do get credit for lost days of service but it may be that we have to formally request it via their website otherwise they might conveniently forget to give it.

 

Thanks, Graham

 

Hi Carol -

Thank you for the posts on the Gwynedd Knoll blog. 

 

We live at 1613 Claudia Way and had 4 trees fall during the storm. 

 

Instead of sending the wood to the dump, we are in the process of having them cut up into firewood sized pieces.

 

So could you let the neighborhood know that there is free cherry/oak firewood in front of our home?

 

 

Thanks,

 

Syed and Huma Ahsan